Privacy Policy & Terms and Conditions of Service for SMS Communication
SMS Communication
When you opt in to receive SMS messages from RefureTech, we may collect your phone number, the content of messages, dates & times, and your responses. We use this data to send:
• Appointment reminders
• Reservation updates
• Relevant notifications
• Customer service responses
RefureTech exclusively uses this information for internal communication and will not share or sell your phone number or consent details to third parties or affiliate companies for marketing purposes. You can opt out at any time by replying ‘STOP’ to our SMS messages, after which you will be promptly removed from our SMS list. For assistance, reply “HELP”. You retain the right to access, correct, and delete your SMS related information.
Types of Data Collected
Personal Data
While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Usage Data
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to your appointments, billing, customer service requests, etc.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from RefureTech in the following ways:
• Verbally, during a conversation
• By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help: If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly. https://www.refuretech.com/contact-us
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form at https://www.refuretech.com/contact-us
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."